Lylo Terms of Service

1. Acceptance of These Terms

By downloading, installing, or using the Lylo mobile application or any related services provided by Clarence Health, Inc. ("Lylo," "we," "our," or "us"), you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use Lylo.

2. Eligibility & Account Registration

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) and capable of entering into a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. The Services

Lylo is an AI‑powered executive assistant that ingests your Gmail messages, Google Calendar events, and other data sources to provide summaries, reminders, and productivity suggestions. You grant us the right to process this data solely to operate and improve features that are clearly presented in the app UI, consistent with Google's Limited Use policy and Section 8 (Privacy).

LLM‑generated content may be inaccurate or incomplete; you should verify information before relying on it.

4. License & Intellectual Property

We grant you a personal, revocable, non‑exclusive, non‑transferable license to use Lylo in accordance with these Terms. All intellectual property rights in Lylo and its content (except User Content) are owned by Clarence Health, Inc. or its licensors.

5. User Content & Permissions

• Email & Calendar Data. When you connect Google accounts, you instruct Lylo to access and process your Gmail and Calendar data.
• License to Lylo. You grant us a worldwide, royalty‑free license to use, reproduce, and display User Content solely to provide the Services.
• DMCA Notices. If you believe content in Lylo infringes copyright, submit a takedown notice to legal@lylo.ai pursuant to 17 U.S.C. § 512.

6. Acceptable Use

You agree not to:

• (a) reverse‑engineer or decompile the app;
• (b) use Lylo to violate laws;
• (c) infringe third‑party rights;
• (d) upload malware;
• (e) access Lylo via automated means except through our public API.

7. Fees, Subscription & Cancellation

Some features require a paid subscription. Prices, billing cycles, and renewal terms are disclosed at purchase. You may cancel at any time; cancellations take effect at the end of the current billing period. Except where required by law, payments are non‑refundable.

8. Privacy & Data Protection

Our Privacy Policy explains how we collect, use, and safeguard information. Lylo complies with the Google API Services User Data Policy and processes Gmail/Calendar data only for user‑facing features and never for advertising.

9. Disclaimers

Lylo and its content are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. Lylo does not provide medical, legal, or financial advice.

10. Limitation of Liability

To the fullest extent permitted by law, Lylo's total liability arising out of or related to these Terms or the Services shall not exceed the greater of (a) amounts you paid to Lylo in the 12 months before the claim or (b) USD 100.

11. Indemnification

You will indemnify and hold harmless Lylo and its affiliates from any claim arising out of (a) your breach of these Terms, (b) your misuse of the Services, or (c) your violation of any law or third‑party right.

12. Governing Law & Venue

These Terms are governed by the laws of the State of New York, USA, without regard to conflict‑of‑laws principles. Subject to Section 13, the parties consent to exclusive jurisdiction in the state and federal courts located in New York County, New York.

13. Arbitration & Class‑Action Waiver

Any dispute arising out of or related to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. You and Lylo waive the right to a jury trial and to participate in class actions.

14. Changes to the Services or Terms

We may modify the Services or these Terms at any time. We will notify you at least 30 days before material changes take effect. Continued use after the effective date constitutes acceptance.

15. Termination

We may suspend or terminate your access if you violate these Terms or if required by law. Upon termination, Sections 4, 9–13, and 16 survive.

16. Miscellaneous

These Terms constitute the entire agreement between you and Lylo. If a provision is unenforceable, the remainder remains in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign to a successor.

17. Contact

Clarence Health, Inc.
999 Startup Ave, New York, NY 10001 USA
Email: support@lylo.ai